Delete Your Account

You can permanently delete your BuildWorkPro account and the personal data associated with it at any time. This page explains who can delete an account, how to do it from inside the mobile app, and what happens to your data afterward.

Who can delete an account

Any signed-in BuildWorkPro user can request deletion of their own account. If you are the only administrator of an organization, you must first promote another member to administrator (or close the organization) so it is never left without an administrator. The app will tell you if this applies to you and will not delete your account until ownership has been transferred.

How to delete your account from the app

1. Open the BuildWorkPro mobile app and sign in.
2. Go to the More tab.
3. Under Account, tap Delete Account.
4. Confirm when prompted.

What happens when you delete

• Immediately: your account is disabled — you are signed out on every device and can no longer sign in.
• 30-day grace period: your data is scheduled for permanent deletion 30 days later. During this window you may contact us to cancel the deletion and restore access.
• After 30 days: your personal account data is permanently deleted. Business records that belong to your organization (for example projects, invoices, and records other members rely on) are retained by the organization as required for its operation and for legal and accounting obligations, as described in our Privacy Policy.
• A confirmation email is sent when deletion is scheduled.

If you can’t access the app

If you are unable to sign in to complete the steps above, email support@buildworkpro.com from the address on your account and we will process the deletion request for you.

Questions

For privacy questions, contact privacy@buildworkpro.com. See our Privacy Policy for full details on what data we collect, how long we keep it, and your rights.