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Sales Pipeline

The sales pipeline tracks potential work from first contact to a won deal. Open it from Pipeline in the sidebar, which opens the Sales Pipeline page at /leads (the /pipeline path redirects there).

The sales pipeline as a Kanban board of leads by stage

The sales pipeline: leads as cards in stage columns, with a lead’s detail page one click away.

The page has three layouts, with Kanban as the default:

  • Kanban – leads as cards in stage columns; drag a card to move it to another stage.
  • Cards – a grid of lead cards.
  • Table – a row-per-lead table.

Pipeline stages are not fixed. A new workspace starts with seven default stages – New Lead, Contacted, Site Visit Scheduled, Bid Sent, Negotiation, Won, and Lost – and you can add, rename, reorder, and recolor them.

Manage stages under Settings -> Workspace -> Pipeline. Mark stages as Won or Lost there; those cannot be deleted, and the default stage is assigned to new leads. See workspace defaults.

  1. Start a new lead. Click Add Lead.

  2. Enter the opportunity. Name the lead, link a Contact, and set the Pipeline Value, Source, and Project Type.

  3. Save. The lead starts in your default stage.

  • Leads – the lead detail page and conversion.
  • Contacts – the people behind your leads.